IT Services, Your IT Department

Your IT Department

The best employees you will never have!

When working on business IT systems for our clients, the Computer Dimensions team uses a best practices methodology gathered from over 20 years of experience combined with customizing the service for the specific needs of each client. Our IT Support and IT Managed Service provides predictability allowing you to focus on the growth of your business. We don't simply fix problems when things go wrong, we prevent problems from happening in the first place. We provide consistent monthly billing with no unexpected spikes and surprises to help you plan and budget. We develop long-term business partnerships and present solutions to business problems with IT consulting specific to your needs. For your peace of mind, we monitor your computer network 24/7 and provide proactive IT service along with quick response times. You will receive priority IT support reducing the impact on your business caused by any computer system failures. Here are just a few of the steps in our IT Service methodology:

• Discovery process, listening, and information gathering
• Issues identification
• Consolidation of all critical information into an organized, secure and readily available portal
• System design, construction and implementation including cloud systems, cloud consulting and cloud management
• 24/7 intelligent monitoring and managing of computer networks, systems and security
• End user helpdesk
• Email and Website hosting, management and maintenance
• Comprehensive maintenance and support
• Line of Business software management and maintenance
• Procurement and vendor management
• Quarterly Business Reviews to align the technology with the goals and success of your business